When would my vendors show up to my wedding?
This will depend on if they are setting up equipment (DJ/MC, photo booth, etc) and the start time of your wedding. Normally, our DJ/MCs show up about 2 hours before the start time to get setup and organized. As for photo and video, if there start time occurs at the ceremony, then they would show up about 45-60 minutes prior. This will also depend if you are wanting our photographer or videographer to capture "getting ready" footage. In this case, the start time would be set by you, the client (couple).
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What is your retainer fee?
Our retainer or deposit is 40% to get on our calendar. The reamining amount is due 30 days before the wedding or event.
Is my vendor available for my event?
Great question! We do everything we can to ensure you find the right vendor fit for your wedding or event. Please let us know who you prefer to work and the date you are requesting for your wedding. Within a few hours we'll contact you and let you ...
Is my deposit refundable?
Yes, 100% of your deposit is fully refundable up to 90 days before the wedding or event. If you need to cancel, please let us know. If you cancel within 90 days of the wedding or event, the deposit is not refundable.
How do I know if a vendor is the right choice for me?
Great question! We work with you to book the right vendor that fits your wedding or event. We do encourage a zoom or phone call to discuss these options before booking, but it's not absolutely necessary. On the other hand, if you prefer PortaPixie to ...
What happens if I need to cancel my booking?
Cancellations are allowed and all money is fully refundable up to 60 days (as stated in our agreement form) before your wedding or event. If you are rescheduling your booking to another day, we will try hard to accommodate your new date.